Special Events Progress Report


updated October 21, 2019

Novak Consulting Group made 15 policy and procedural recommendations designed to build upon the City’s previous successes and position Charleston to more effectively administer special events in the future.  Quarterly updates will be provided to demonstrate progress.

Special Events Recommendations

RecommendationPriorityStatusExpected/Actual CompletionNotes
Create a dedicated, full-time Special Events Coordinator position.

Revise the City’s Special Events ordinance and establish a comprehensive Special Events policy.

Develop a Special Events Procedures Manual.

Explore the use of software solutions to further streamline the event application, permitting, and calendaring process.

Formalize the SEC review and meeting process and create greater opportunities for staff review.

Require applications to be substantially complete before processing.

Ensure special events comply with permit requirements and City ordinances while events are in progress.Not started
Consistently conduct post-event evaluations.Not started
Adjust staff representation on the Special Events Committee.

Establish fee schedule for special events.Not started
Establish data tracking and performance mechanisms for special events. Not started
Formalize criteria for administratively approving special event applications.

Seek regular feedback from neighborhood groups regarding the impact of special events in their neighborhoods. Not started
Establish clear guidelines for assessing and reducing special event application fees.On Hold

Develop an electronic application and submittal process for special events.