Social Media Coordinator

Application process open 1/18/2024 - 2/6/2024


Are you ready to join our team?  

Official details and deadlines will be included with the job posting.

Reminder: Please read the official job posting and attach all of the requirement documents.  It is the applicants responsibility to upload the required documentation.  Applications missing required documents will be disqualified.

The Social Media Coordinator plays an integral role in helping the Charleston Fire Department execute a communications strategy across social media, public relations, and internal agency communications. This position operates under the general direction of the Chief Fire Marshal and works with departmental subject matter experts, the City’s Public Information Office, and Fire Public Information Officer to engage audiences through established channels and identify emerging opportunities for communication and collaboration. 

Examples of Duties

  • Manages publications and social media platforms, developing appropriate marketing strategies, content and official releases.
  • Researches marketing opportunities and implements branding plans to bolster department image.
  • Manages internal department communications to include executive staff presentations, City Council and various internal City departments.
  • Provides regular media releases using social media such as Facebook, Twitter and other social networking tools to promote the department in the community.
  • Develops promotional media in various formats including but not limited to; videos, graphics, pamphlets, flyers, and posters.
  • Manages department electronic mailbox, disseminating, researching and responding to citizen inquiries.  

Basic Qualifications

  • Bachelor's degree (BA/BS) in marketing, communications, journalism, public relations, graphic design or a related field and 1 year of experience in developing social media communication strategies and content for social media channels; or an equivalent combination of education and experience.
  • Valid state issued driver’s license.
  • Extensive knowledge of Microsoft Office or similar software.

Preferred Qualifications

  • Experience with Adobe media and web development products preferred.