No, in fact, we prefer that you call from the scene of the crime (if it is safe), your residence, or your business. Check fraud, transaction card fraud, and other bank-related cases are often best reported during business hours at the bank itself. A police officer will be dispatched as soon as possible to respond directly to your location and speak to you in person. Response times vary based on call priority, traffic, and other factors, but it is the department's goal to respond as quickly as possible. It is our policy to take reports in person. Only in rare instances are reports filed over the phone.