Strategic Plan

A number of political, economic, social, and technical influences require modern fire service providers to evaluate their organization and make improvements in the way services are delivered. Our Strategic Plan is intended to provide a road map to define: our direction, how resources will be allocated, and how decisions will be made. The goals fully incorporate our mission, vision, and core values by which we will achieve and maintain effective and successful services for all of our team, the citizens whom we serve, and visitors to the City of Charleston.

2022 - 2026

The plan is broken down into three overarching categories:  

Goal 1:  Operational Excellence

Goal 2:  Organizational Resilience

Goal 3:  Community Engagement 

Click on the cover page below to open the strategic plan. 

                                                                            Strategic Plan Cover 2022-2026 Opens in new window


2016 - 2021
Strategic Goal 1:  Evaluate and improve upon current CFD emergency response program to enhance the delivery of fire, rescue, and emergency medical services to the community.

Strategic Goal 2:  Develop and implement a comprehensive approach to workforce recruitment, hiring, retention, and planning; resulting in a diverse, effective workforce to meet the present and future needs of the department.

Strategic Goal 3:  Develop a written comprehensive resource allocation plan to meet the CFD's standards of cover.

Strategic Goal 4:  Promote and expand the departments risk reduction programs to educate and preserve our community.

Strategic Goal 5:  Enhance and expand the training division and programs to fulfill the department's operational goals.

Strategic Goal 6:  Improve departmental communication to enhance consistency.

Strategic Goal 7:  Promote stronger relationships with our community through enhanced strategies and proactive outreach.

Click on the cover page below to open the strategic plan. 
                             2016-2021 Strategic Plan Cover Opens in new window


2013 - 2015

Strategic Goal 1: Continue to develop, implement, and promote employee safety throughout the organization.

Strategic Goal 2: Ensure Charleston Fire Department Emergency Services meet or exceed national standards.

Strategic Goal 3: Promote community risk reduction programs and strategies as a fundamental means to preserve our community.

Strategic Goal 4: Identify and engage stakeholders in the advancement of the Charleston Fire Department.

Strategic Goal 5: Increase professionalism and promote leadership at all levels within the Charleston Fire Department.

Strategic Goal 6: Improve the efficiency and allocation of department resources.

Strategic Goal 7: Promote and develop health and wellness initiatives within the Charleston Fire Department.

Strategic Goal 8: Increase individual ownership, morale, and organizational development.

Click on the cover page below to open the strategic plan.
      Stategic plan 2013-2015 Opens in new window