Contact Information
When an emergency occurs call 911. The following information lines are staffed during significant emergency events:
- City of Charleston Citizen Information Line: 843-724-7311.
- Charleston County Citizens Information Line: 843-746-3900, TTY: 843-746-3911, Spanish: 843-746-3909
Hurricane Information
Utility Companies
SCE&G Customer
- Report a power outage by calling 888-333-4465
- Report or check the status of the outage by visiting their website
Berkeley Electric Cooperative
Charleston Water System
- Call customer service at 843-727-680
St. Johns Water Company
Special Needs Planning
If you have special needs, the following organizations can help you make a plan and register you for emergency assistance:
- Medical Needs South Carolina Department of Health and Environmental Control (DHEC) at 843-953-0038.
- Mobility and Other Special Needs Disabilities Resource Center at (843)225-5080.