Emergency Preparedness

Contact Information

When an emergency occurs call 911. The following information lines are staffed during significant emergency events:

• City of Charleston Citizen Information Line: 843-724-7311.
• Charleston County Citizens Information Line: 843-746-3900, TTY: 843-746-3911, Spanish: 843-746-3909

Hurricane Information

• Charleston County Hurricane Preparedness Guide
• Evacuation Zones
• Hurricane Preparedness for the Business Community (PDF)

Utility Companies

SCE&G Customer

• Report a power outage by calling 888-333-4465
• Report or check the status of the outage by visiting their website

Berkeley Electric Cooperative

• Report an outage by calling 888-253-4232 or visit their website

Charleston Water System

• Call customer service at 843-727-680

St. Johns Water Company

• Call 843-559-0186

Special Needs Planning

If you have special needs, the following organizations can help you make a plan and register you for emergency assistance:

• Medical Needs South Carolina Department of Health and Environmental Control (DHEC) at 843-953-0038.
• Mobility and Other Special Needs Disabilities Resource Center at (843)225-5080.