Emergency Preparedness

Contact Information

When an emergency occurs call 911. The following information lines are staffed during significant emergency events:

  • City of Charleston Citizen Information Line: 843-973-7219
  • Charleston County Citizens Information Line: 843-746-3900, TTY: 843-746-3911, Spanish: 843-746-3909

Hurricane Information

Utility Companies

SCE&G Customer

  • Report a power outage by calling 888-333-4465
  • Report or check the status of the outage by visiting their website

Berkeley Electric Cooperative

Charleston Water System

  • Call customer service at 843-727-680

St. Johns Water Company

  • Call 843-559-0186

Special Needs Planning

If you have special needs, the following organizations can help you make a plan and register you for emergency assistance:

  • Medical Needs South Carolina Department of Health and Environmental Control (DHEC) at 843-953-0038.
  • Mobility and Other Special Needs Disabilities Resource Center at (843)225-5080.