How do I access the web portal on my mobile device?

There are three ways to easily access the Adopt-a-Drain web portal on your mobile device.

  1. OPTION A:  Download the City of Charleston mobile app from your app store.  The web portal is located in the "maps" section.  
  2. OPTION B:  Bookmark the page on your favorite browser.
  3. OPTION C:  Add the web portal to the home screen on your mobile device, instructions on how to do this for both Apple and Android devices are below:

On Apple devices, click the share button, then scroll the bottom reel, past the Copy, Print options and select the + button that says ‘Add to Home Screen’.

apple phone


On Android devices, click the ‘more’ button, then select the ‘Add to Home Screen’ option.

android phone


or visit: https://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/ 


Show All Answers

1. I'm excited to participate! How do I officially adopt a storm drain?
2. Who can adopt a drain?
3. Can I adopt a drain in an area of the City other than where I live or work?
4. Is there a limit to the number of drains I can adopt?
5. Why are some drains not available for adoption?
6. How do I access the web portal on my mobile device?
7. It looks like all of the City maintained storm drains are not showing up on the map. Why is that?
8. How can I get a "Don't Pollute" marker for my drain?
9. How often should I clean my adopted drain(s)?
10. HOW TO: What are guidelines for inspecting my drain and removing debris?
11. Tell me more about the Field Inspection Report, is it easy to fill out?
12. My drain is too full to clean manually. What should I do?
13. When cleaning my adopted drains, how do I know what is trash and what is garbage?
14. Can I un-adopt my drain?
15. Why is it important to keep storm drains clear and clean?