Neighborhood Services

Neighborhood Services Seal

Neighborhood Services serves City of Charleston residents by being a trusted partner to neighborhoods with the intent of promoting equitable access to resources, civic engagement, and community decision-making through education, dialogue, and outreach. We envision a city where residents feel empowered to participate in community decision-making processes and have equitable access to City resources.

If you are interested in learning more about how to form a Neighborhood Association in your neighborhood, please contact Becca Hopkins. You can email Becca by clicking the link in the side bar or call 843-853-7237.

Subscribe to our weekly newsletter to receive updates from our division about what’s happening the City of Charleston. 

Citizen Services Desk

For immediate assistance, service requests, and information,  you can contact the Citizen Services Desk online or by calling 843-724-7311. For a breakdown of other key contact numbers, please see our City of Charleston Hotlines (PDF) flyer.

Resident Handbook

Want to get more involved in your community, or have questions about what department to call with a question? Check out our printable Resident Handbook!

Resident Handbook

Alternate Side & Signed Complete Street Sweeping Program

While routine street sweeping takes place throughout the city of Charleston, several downtown neighborhoods participate in the Alternate Side and Signed Complete Street Sweeping Program. Find out if your neighborhood is in the program. Want to avoid tickets and tows? Sign up for email and text reminders!


Neighborhood Spotlight! 

The Hampton Park Terrace Neighborhood Association represents all residents of the Hampton Park Terrace Community. Click here to learn more!

Hampton Park Terrace

Neighborhood Council & Commission

The City of Charleston has a unique organization for neighborhood associations which fosters greater access to the Mayor and City staff. Is your neighborhood association in the Neighborhood Council? Learn how to apply!


Neighborhood Toolkit

The Neighborhood Toolkit was created by the City of Charleston in partnership with Enough Pie, a local non-profit using creativity to connect and empower the community. The toolkit provides support and sample materials for neighborhood associations to help create and maintain dynamic and connected communities. It includes an introduction to the City team who supports neighborhood efforts, ideas for organizing neighborhood meetings, templates for materials, new ways to communicate and more. View the toolkit (PDF).


Neighborhood Name Changes

If you and your neighbors would like to inform the City of Charleston of your organization's intent to change the name of your neighborhood, click here.

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