Damage Reporting

Report damage on your property such as flooding, fallen trees or damaged utilities:

Online Damage Reporting: gis.charleston-sc.gov/report-damage

Or

Citizen Services Center: 843-724-7311

Damage Assessments: 

The City performs damage assessments following major storms and widespread damage events to determine the extent of damaged building and to identify unsafe structures.

Damage Assessment data aggregated by county can demonstrate a county's need for a Presidential Disaster Declaration, which would allow emergency funds from FEMA Individual Assistance (IA), FEMA Public Assistance (PA) and Small Business Administration (SBA) loans to become available. Reporting damages to the City of Charleston or other respective jurisdiction helps us to ensure that all damages are documented and collect homeowners' contact information to provide subsequent recovery updates

Building damages in the Special Flood Hazard Area (SFHA) or regulated floodplain will be assessed for Substantial Damages. Substantial Damage Determinations can be used to receive assistance in the form of an Increased Cost of Compliance (ICC) payment or flood mitigation grant.  Reporting flooding and damages also helps the City make data-informed decisions to better serve our residents, such as helping to identify flood prone areas that may need infrastructure upgrades or maintenance, as an example.

The City’s damage assessments are independent of insurance adjustments, and you should contact your insurance provider to make insurance claims.

required inspections after disaster

Building Permits:

A building permit is required for repairs of damage. All applicable permits must be obtained before repair work is completed.

Contact the Permit Center to determine what building permits you will need:

843-577-5550

For more information, see our Damage Assessment Flyer

Contact Us

Request Elevation Certificates and Flood Hazard Information:

floodplain-info@charleston-sc.gov

Caroline Schnell, CFM

Floodplain Manager
Phone: 843-579-6481

Justin King, CFM 

Floodplain Management Technician
Phone: 843-579-6471

Clell Carnes, CFM 

Floodplain Management Technician
Phone: 843-579-6351

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